Customer Service
Initiate, continue and/or track your order or services!
The Attempted Plan
Our Support Process
CONTACT
Reach out via your desired method (Phone / Email) explain the issue, share about your family, but just don't tell about your recent vacation (we get jealous)!
Here To Help
Give us 1-2 business days to look into your enquiry and develop some options. We strive to impress(even if it's just ourselves).
ACTION
We will proceed and finalise the necessary actions to complete your enquiry. We don't have many issues so there each pair is unique and so are you!
Zen Master Scissors Showcase
Coming soon we will have a community area to share our craft.
Where’s my order?
Looking for the status of your order? Click on the button below to proceed to the tracking page
We are helpers
Payment Methods
All prices are itemized in Australian
Dollars (AUD).
We accept the following payment
methods:
Invest Confidently
Return Policy
If you are not completely satisfied with your purchase for whatever reason, we offer a 7 day money back guarantee. The product/s must not show signs of abuse, wear or damage. Prior notification is necessary via email, in writing prior to returning of goods so that we may reply with return instructions. Freight charges apply and must be covered by purchaser.
Standardized
Shipping
Weekends and public holidays: Next business day shipping applies.
International shipping: The purchaser is responsible for any taxes, fees or charges related to your country.
Shipping Cost: $16.95 standard to $22.95
Shipping Delivery Time
All shipping takes up to 3 business days if received by 4-PM PST, upon request, we can rush ship your order. Shipping Cost may increase.
Our Phone
Phone : 0400 077 830
Outside Australia:
: +61 400 077830
